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October 2009 - Posts

Rapid Clicking web page block workaround

Published Thursday, October 29, 2009 8:14 AM by Configuration and Administration

Some of our users are getting around the blocked pages by rapidly clicking the refresh button on their browser. Has anyone else seen this problem and if so, what did you do to resolve it?...

Moving From websense email security

Published Wednesday, October 28, 2009 12:19 AM by Hosted Email Security

Hi, I've subscribe a 3 year subscrition in january to email-security but i would like to move to hosted email security. Is it possible, even with new charges ! Eric...

WCG Snapshots

Published Monday, October 26, 2009 10:04 AM by Patching, Backup, Recovery

How can I backup the snapshots I create in the WCG on my appliance? I want to make a copy on outside storage for redundancy but I don't see an easy way to move the file. Any help would be appreciated Thanks....

Websense Content Gateway Alarm (Error)

Published Friday, October 23, 2009 5:08 PM by Hardware Issues and Hardware Support

I am getting the following error: "WCG license download failed":13, any idea of how should I handle this?...

Issue with Categories on message not matching

Published Friday, October 23, 2009 3:30 PM by Personal Email Manager

We have just started with PEM and we have noticed that most of our email is coming in with a Category of 'Virus' but when we look for that email it is not under Virus, but under 'Isolated'. I also see that 'Virus' is greyed out...

Remote Filtering Client vs. Win7 and SSL VPN

Published Friday, October 23, 2009 6:41 AM by Installation, Upgrade, and Deployment

Well I've tried taking the VPN issue up with Websense support but I've been left for dead so I'll ask here. We have the remote filtering licenses and during tesitng I discovered that with the client installed, our SSL VPN (Juniper SA4500)...

Multiple IPs/Users

Published Wednesday, October 21, 2009 8:31 AM by Logging and Reporting

I need to run a report that shows detailed URL for multiple IP addresses. I don't see a way to do this without running the report for each individual IP address. I'd like one report based on about 20 IP addresses. I'm on version 7.1...

Malware Report

Published Wednesday, October 21, 2009 7:58 AM by General

I have a question regarding the ‘Malware Report’ on hosted web filtering. When I run the report on the portal it comes back with “No results were found”; however, if I run volume reports on categories in ‘Security’...

URL categories removed

Published Monday, October 19, 2009 10:23 PM by Installation, Upgrade, and Deployment

Hello, I have a Policy Server working with 2 Filtering servers: one in Squid Integration (working well) and a new one in Stand Alone mode (with also Network Agent installed). During the night I have received a warning mail saying "URL categories...

Websense Web Security V7.0.1 - Scheduled reports Disappear after few days

Published Thursday, October 15, 2009 9:46 PM by Reporting