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June 2010 - Posts

Published Wednesday, June 30, 2010 6:38 AM by Websense Web Security
In a clustered environment, the Policy broker should control and manage quota time. Each box should not have it's own "clock" for Quota Time. Can this be looked into as a possible added feature and a future patch or upgrade release?...


Published Wednesday, June 30, 2010 2:31 AM by General
hi what are the out put we can say to customer once the subscription key got expired for WWS...

Published Tuesday, June 29, 2010 1:57 PM by Configuration and Settings
I created a new group in AD yesterday that I am planning to user for Websense reporting. It has been two days and Websense still does not see the new group. Websense does show me other AD group fine except the new one. How do I make Websense refresh all...


Published Tuesday, June 29, 2010 5:54 AM by General
Hello, We are in the process of testing Windows 7 64-bit as and enterprise solution. We have installed the Websense Email Administrative components and everything is working well except for the Message Administrator. All the buttons across the top (Properties...

Published Monday, June 28, 2010 7:27 AM by Installation, Upgrade, and Deployment
On 7.0.1 we have had no issues whatsoever with CPU utilization. We are running dual Intel Xeon 5160s. We have since upgraded to Websense version 7.5. The network agent is now using 90%+ of the CPU. It has got to the point where it is so taxed that it...


Published Friday, June 25, 2010 6:52 AM by Logging and Reporting
Hello! Yesterday I scheduled a daily report to be generated and delivered each morning. I verified the parameters by selecting the report check box and doing a Run Now . But this morning I never got a report! Checking the History Details in Presentation...

Published Friday, June 25, 2010 6:18 AM by Installation, Upgrade, and Deployment
Hi We have been unable to get the 7.5 tmg plugin to work. We have upgraded websense to 7.5 with no issues, but when we came to install the plugin on our tmg servers we have a number of problems. On the first attempt, following the instructions, the plugin...


Published Thursday, June 24, 2010 11:36 AM by General
In a Hybrid (WSGA) deployment, if the customer creates AD Group based policies for its Hosted users, and a user is in multple groups, does 'least restrictive' still apply? Or does the first group that matches become the policy that user receives...

Published Thursday, June 24, 2010 11:32 AM by General
I had a partner ask me this question, passed on from a customer.. If the customer wants to use WPAD for Hybrid users, instead of a PAC file, is this supported? What steps would be needed - have WPAD point to the Hybrid PAC file provided by the Hosted...


Published Thursday, June 24, 2010 11:29 AM by End User Registration & Access Control
After all of the on-premise services are properly installed (Sync and Directory Agent services), what is the next step for a customer to enable/register with their new Hosted Web (WSGA) Saas account? There is a password they need to be sent I believe...

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