January 2009 - Posts

Blocking WOW
30 Jan 2009 9:55 AM

Here is the scenario, I have people who are playing WOW at work, I got a list of the WOW server IP addresses and want to add them to the current Policie that everyone falls under, how do I go about doing this? Read More...

by Configuration and Settings

Log Server not recording data
29 Jan 2009 2:16 PM

Hi everyone, We are having issue with the logs that are not getting save into the database. Here is a short description of how we are configured. We are using Websense 7.0. The policy server is integrated on a Windows 2003 server with ISA 2006. We have...

by Logging and Reporting

Policy Database Service not starting
26 Jan 2009 8:11 AM

I hope someone can point me in the right direction.....? Using Websense Express v7 with MSDE 2000 SP4, Studio Express can connect no problems, so can the ODBC connection. Everytime I attempt to start the Policy Database service, it simply stops. Nothing...

by Installation, Upgrade, and Deployment

Using Surf Control RC if subscription is expired
19 Jan 2009 10:50 AM

Can you still use Report Central if your subscription is expired? I have data available, but nothing comes up in RC. Just wondering. We are working on possibly getting this renewed but in the meantime I'd we'd like to pull one more report...thanks...

by Report Central

Port 61695
13 Jan 2009 12:38 PM

My Surfcontrol server keeps sending requests out to web servers on port 61695. It sends approximately 1700 of these a day. This port IS blocked by my firewall. My security company keeps asking me what these requests are. Does anyone know why my server...

by Configuration and Administration

ISA 2006 Uninstall error ?
9 Jan 2009 10:37 AM

I'm trying to uninstall filtering plugin v7 from ISA 2006 (it is the only WS component installed) and the installer gives the following error: The wizard cannot continue because of the following error: could not find wizard home (101) WARNING: could...

by Installation, Upgrade, and Deployment