February 2011 - Posts

Surfcontrol to be configured as a chained proxy
28 Feb 2011 4:53 PM

Hello, Currently the users are set to use the Surfcontrol as their Proxy which essentially sniffs all the traffic which is connected to a hub. The client wants to try out the Websense Web Hosted product. Now I need the Surfcontrol to redirect the traffic...

by Configuration and Administration

Ability to copy Policies in DSS
23 Feb 2011 5:19 PM

How about the ability to copy whole Policy sets in DSS instead of recreating the wheel each time a new BU comes online? I think it would be great to select say...a PCI Policy, click on a Save As button, give it a new name, and assign a BU Resource and...

by Websense Data Security

Backing up all Surfcontrol Configurations before upgrading
22 Feb 2011 3:58 PM

Hello, I am going to be upgrading the Surfcontrol Web Filter to Websense Web Filter 7.5. Before I can do this I would need to back up all configurations and uninstall Surfcontrol. How can I backup Surfcontrol Configs so that in case of any issues I can...

by Configuration and Administration

Connection Reset error on site only in Firefox
22 Feb 2011 7:00 AM

While doing testing for us to migrate to the WCG (using WCCP) I found an issue with one of our hosted sites. If I visit the site in Firefox it works initially, but after a few page clicks I start getting "Connection Reset" errors and the site...

by Configuration and Administration

Master database download issue with V10k G2
22 Feb 2011 12:09 AM

hi, We have been seeing few issues with Websense master database download in V10K G2 where the database version is older than a week and after a restart of Websense websecurity module the database manual download works fine Is this a known issue? I would...

by Patching, Backup, Recovery

Installation fails with exceptions - security permissions?
19 Feb 2011 8:12 AM

Attempting to install WebSense Filter 7.5 on a physical server. Install fails with the following code: The following components have failed to install correctly: Policy Broker: Package deployment failed; wbsn.policybroker 1:com.websense.config.exception...

by Installation, Upgrade, and Deployment

Yes Lists don't get scanned??
18 Feb 2011 12:52 PM

I'm a recent upgrade to WCG (V10k) and doing testing prior to migrating our environment over to the new system. I did some testing with the infamous eicar.com site and found that if I give myself a yes list policy that allows eicar.com I can still...

by Real-Time Categorization and Analysis

WES 7.1 - Failed to validate subscription key. Cannot connect to host.
17 Feb 2011 4:08 AM

Hi There, After installation WES 7.1 started configuration wizard. Then I typed subscription key, wizard return to me message: " Failed to validate subscription key. Cannot connect to host." . Command Netstat return information that connection...

by Installation, Upgrade, and Deployment

Why is Websense so tight with the DSS 7.6 EAP program?
16 Feb 2011 5:30 PM

I'm a current WSGA subscriber who was looking for a DLP solution. We liked the WebDLP product so much we wanted to review the DSS product. Easy sell, one would think. Only caveat is that I need a 64bit endpoint agent, which is only avail in v7.6....

by Websense Data Security

RealTime Stock Ticker Streaming doesn't work after upgrade to Triton 7.5
16 Feb 2011 12:35 PM

We recently upgraded our Production Proxy to Triton 7.5. Since the upgrade, stock ticker streaming hasn't been working. Various sites are involved - Scottrade.com, Primvest and Yahoo Finance. I ran TestLogServer but didn't see anything being blocked...

by General