September 2011 - Posts

Another category precedence question
30 Sep 2011 9:03 AM

We have a category called "Custom Social Networking" with facebook.com in it. We also have an "Allowed" category that all users can access. Can I configure Websense to make the Allowed category take precedence over the Custom Social...

by Managing Policies for Clients

how to prevent writing file to CD or USB ?
30 Sep 2011 8:31 AM

I have installed endpoint agent that registered Data security module and i could preform simple task like preventing print screen when chrome is opened but I need yo know how to prevent users from writing data to CD or sending it to USB , Read More.....

by General

AD group membership changes not showing up in Triton
29 Sep 2011 10:09 AM

Websense is not getting AD group membership updates from AD for some reason. It looks like new users are getting added, but existing users are not reflecting changes. I have changed a few accounts last week, and the changes are still not being reflected...

by Managing Policies for Clients

Single Dash Board for all websense infra components
29 Sep 2011 2:42 AM

Hi We are using websense 7.5 across 14 locations in our company. Each Location has Filter,Policy,Log server. We like to get a single dash board where its shows , Filter , policy and log server is up and running as well satus of each servers websense service...

by Websense Web Security

Websense Web Filtering and Security Version 6.3 Resetting Password
28 Sep 2011 12:43 PM

I am a Administrator of Websense Web Filtering and Security Version 6.3 I have forgotten the password WebSenseAdministrator. I looked on your website, I found a procedure to reset the password but when I get to the end of the procedure To run the command...

by Managing Policies for Clients

Websense Certificate for some users only and other users in the same policy are getting the certificate directly from Third Party.
28 Sep 2011 9:17 AM

Some users on the network are getting Certificate Issue's when they are using some applications like Opera Browser. The certificate for these users is from the Websense. But some other users are not getting the same problem, I checked their certificate...

by Configuration and Administration

Legitimate emails isolated
28 Sep 2011 8:04 AM

We are a building and lumber cooperative that deals with vendors all day- our employees receive quotes throughout the day and we have been having major issues with legitimate quotes being stuck in the filter as isolated. Has anyone experienced this and...

by General

protector 7.6 not working in inline mode
28 Sep 2011 2:20 AM

HI I have a situation where I installed webnsense data security 7.6 in inline mode on ESX , the problem that I the network behind the protector cant flow through the protector , I read that I should put an ip for the bridge interface in the same vlan...

by Deployment and Installation

User Identification Issue
27 Sep 2011 2:35 PM

For months I have had user authentication set to prompt users if WS can't identify them, and this was working as expected. Devices like iPads and iPhones were prompting and allowing users access as needed. But just a few days I realized it stopped...

by Managing Policies for Clients

Unblocking a URL doesn't work
27 Sep 2011 6:21 AM

Hello, I had entered an expression to unblock (cgtextures.com) and it was working fine until recently. Now even though the expression is still in the unblock list it gets blocked as Freeware / Software downloads. I don't know what would cause it to...

by Configuration and Settings