April 2012 - Posts

Administrators Group - New Installation
30 Apr 2012 6:13 AM

Hey all; Our deployment recently failed and with the assistance of support we created a new machine and a new deployment. We then migrated the polices to get back into business. I'd like to migrate the administrators groups over as well for I can't...

by Installation, Upgrade, and Deployment

How to allow access to Logmein.com
27 Apr 2012 1:04 PM

I have a user that we've given access to logmein.com, which he uses to remote control into other machines. This has been working for a reasonable period of time (over several months). He now no longer can assess these remote machines. Nothing on the...

by Configuration and Settings

Allowing YouTube channels & related videos
27 Apr 2012 8:34 AM

We are blocking streaming media but I have had several requests to allow specific channels or specific videos from YouTube for our users to view. Has anyone else been able to allow videos without opening up all of YouTube to their users in Hosted Web...

by Cloud Web Security

Websense Database load failure - constantly
27 Apr 2012 6:09 AM

Once a week the database fails to load. When I check the process it is usually stuck in the very first stages of download or update. I usually have to reboot the server or stop/start a bunch of services (namely the filter service i think) .. This isnt...

by General

Visual Studio automatically get installed
27 Apr 2012 4:21 AM

When we install websense DSS on Microsoft server it automatically installs the Visual Studio, and we checked the requirements but visual studio is not required. What is the use of the visual Studio in DSS Manager? Can we uninstall Visual Studio? Please...

by Websense Data Security

moving websense web security 7.6 log database to different sql server
26 Apr 2012 5:03 AM

When one of our sql servers started playing up, I tried to move the log database to a different sql server according to the following article: http://www.websense.com/support/article/t-kbarticle/How-do-I-move-the-Log-Database-to-another-SQL-Server-instance...

by Logging and Reporting

WebCatcher not working
25 Apr 2012 1:18 PM

Deleted by OP Read More...

by Logging and Reporting

Network Agent Install Issues
24 Apr 2012 7:02 PM

Hey all; I'm in a bit of a pickle. I'm waiting on a call from support, boy they really like to push that 4hr window. :) My deployment is 7.6.2 Stand Alone on Windows 2008 R2, SP2, 32-bit in a VM environment. Recently we changed the NIC drive of...

by Configuration and Settings

Categorization Discrepencies?
23 Apr 2012 7:50 AM

Hey all; WS site categorizes www.nu-gro.com as Business & Economy which is okay. My deployment, which just had the master category database updated, categorizes this same site as a Parked Domain. This prompted me to check the database download, which...

by Configuration and Settings

If I create or install a new Log server machine will it have issues?
22 Apr 2012 11:40 PM

Hello Websense Fans and Gurus, Good day! Customer currently have a Websense web filter v5k and a log server. the log server is a temporary machine by the way. The permanent server which is for logging is now ready. My questions are: If we installed another...

by Logging and Reporting