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January 2010 - Posts

Published Friday, January 29, 2010 12:05 PM by Management and Administration
In DSS, using the PreciseID Document/Directory Fingerprint, is there a way for the policy only to flag an incident when the detection rate is at or above 50%? I checked the DSS Policy Configuration guide, v7.1 and did not see how to do this. Thanks, David...


Published Friday, January 29, 2010 11:25 AM by Websense Email Security
As the 64-bit writing's been on the wall for years, I'm unsure why Websense has yet to provide support for a 64-bit environment or connectivity to a 64-bit SQL server (let alone develop a 64-bit product). Please let it be sooner than later!...

Published Wednesday, January 27, 2010 10:48 PM by Websense Web Security
Dear Websense feedback management person. Let me suggest below function to Websense Content Gateway. We suggest that when client connects to ftp server that prohibits anonymous login via Web brouswer, WCG should let appear login pop-up window to client...


Published Wednesday, January 27, 2010 5:56 AM by Installation, Upgrade, and Deployment
Good afternoon, Is any special configuration required to allow RealPlayer to work through WCG? Everything else works except RealPlayer streams - they time out. I have checked the WSG policies (set to unrestricted) and the firewall rules (tested with a...

Published Tuesday, January 26, 2010 6:50 AM by Installation, Upgrade, and Deployment
Hi, we upgraded from Surfcontrol 6.3 SP1 to Websense Email 7.1 including the hotfixes (5). All updates (AVA, SPAM etc) are going wel, but the rules-admin keeps telling us "failded to load Internet Threat Database". When i run the job in the...


Published Monday, January 25, 2010 1:19 PM by General
Hi We are running Websense Manager v6.3. Just recently the Websense User Service stopped working and will not start. Event Viewer only gives the following reason: Error Event Id: 4096 WebsenseUserService service failed to start. If I look at the secTrace...

Published Monday, January 25, 2010 3:51 AM by Websense Web Security
Please release a version of Websense Express to run on Windows Server 2008 R2 (64 bit). Currently WSX only runs on Windows Server 2003 which is no longer available. WSX should run on server 2008 the latest Windows operating system released 2 years ago...


Published Friday, January 22, 2010 11:58 AM by Websense Web Security
Hello, We do not (can't and will not) use an inline solution so we can't do https mitm. Websense web filtering is very easy to "bypass" by using https; fully blocking https protocol is not an option due to obvious reasons. As an exemple...

Published Friday, January 22, 2010 6:28 AM by Installation, Upgrade, and Deployment
Installing SurfControl on Windows 2008 64bit server and am following instructions in Hotfix21 for SufControl Web Filter v5.5 Managed to install SurfControl and create database but the SurfControl Web Filter service won't start. I have checked the...


Published Thursday, January 21, 2010 7:28 AM by Websense Web Security
For internal policy I will collect audit log. The availbilty of exporting them from the console cannot be automated. Will this log be a table in wslogdb70 or in a different database? Thanks....

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