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I have a some troubles with deleting delegated administration roles.
I migrated from Websense WebSecutiy Suite 6.3.2 to Websense websecurity 7.1.0 and after this I can't delete old delegated administration roles which remained from old version.
I created this roles at 6.3.2 and now I want to delete them, but i get error
A general error has
occurred.A detailed message was written to
the server's log file, the message can be identified as
I found this error at websense.log at tomcat logs dir.
2009-12-18 13:14:49,473 [TP-Processor1] ERROR com.pa.fw.server.exceptions.spring.aop.LogUnhandledExceptionsAdvice - [ERROR-545294549031632] An unhandled exception has occurred. com.websense.PolicyBroker.ProgrammerError: per data cache doesn't contain object that must be there at com.websense.PolicyBroker.Impl.ViewDataCache$PerType.find(Unknown Source) at com.websense.PolicyBroker.Impl.ViewDataCache.find(Unknown Source) at com.websense.PolicyBroker.Impl.ViewImpl.getObject(Unknown Source) at com.websense.PolicyBroker.Impl.ViewImpl.getObject(Unknown Source)
I apologise, but I can't post full log, because this is very big.
How did you configure Directory Services settings in Websense Manager? Can you successfully add directory objects as filtering clients with your current settings?
Since this issue is a little weird, I also recommend you raise a support case at the same time. Please tell me the case number so that I can track your issue.
Websense Forum ModeratorWeb Security | Data Security | Email Security
Directory Services works in Native Mode.
Yes. I can add directory objects as filtering clients. Also I can ad new groups in delegated administration, but
I cann't delete old user and groups which are added in 6.3.2 version in delegated administration.
Case number is "00471118".
Please upload the config.xml in the websense\bin folder to the case, and indicate those old DA names for our research.
Thanks for your cooperation in advance.
I added config.xml in zip archive and uploaded it.
DA names Top_managers, Admin-HW-Department.
Did you receive my reponse on the case? I hope the new config.xml file helps.
Please let me know.