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I have a User Defined category (Streaming Video) that I use to block specific streaming media sites. I recently added http://music.com to block a site a user wanted blocked. Got a call several days later that it looks like all sites ending in music.com are being blocked, for example jewishmusic.com and parkwaymusic.com. My understand is that should not have happen, but I did remove music.com from the blocked catgeory and now the other sites are not blocked. What am I doing wrong?
Actually, that is the expected behavior. You can think of it as having implicit wildcards,
http://*music.com/*
I don't have a solution for you. Someone else may. Sorry.
The fix is simple. By default, CustomURLDomainMatch is set to off in EIMSERVER.INI. The URL http://update.com will match http://microsoftupdate.com or http://<prefix>.update.com etc.
If you turn this parameter on, the customer URL http://update.com will NOT match http://microsoftupdate.com, but match http://<prefix>.update.com, which is just like http://.update.com with a leading dot that matches http://<prefix>.update.com. It should block based on domain name.
1. In the \websense\bin directory, change the following option in eimserver.ini from off to on:
[FilteringManager]CustomUrlDomainMatch=on
2. Restart the filtering service to implement the change.
JACOB SLOAN, CCNA, WCSE