Choose from several options for complete web, email and data security.
Evaluate Websense products by watching demos and installing evaluation software.
Learn how Websense solutions help keep our customer safe, secure and productive
Get information on product updates, support resources and more.
Get the most out of support in five simple steps.
Find tools and assets to help sell Websense solutions.
Come work for the global leader in unified information security.
I've upgraded Websense Web Security from 7.6.2 to the new 7.6.5.
At the end of the upgrade I receive this error:
"The following components have failed to install correctly:
Real-Time Monitor: HTTP Transport Error:
java.security.cert.CertificateException: No subject alternative name matching IP address 192.168.0.2 found
Usage Monitor: HTTP Transport Error:
I click Finish and all the services start except "Websense TRITON - Web Security" and "Websense RTM Client".
I solved the problem of the first service to insert the SSL port in the file httpd-ssl.conf.
But I can't start the service "Websense RTM Client".
I don't know how I can start to solve this problem.
Thank you very much.
Now I stop "Websense TRITON - Web Security" and I'm able to start "Websense RTM Client".
But now it's impossible to start "Websense TRITON - Web Security.
So I think the problem is "Websense TRITON - Web Security: how can solve?
I think there could be a conflict between two Apache (Websense TRITON Web Server and Websense Web Reporting Tools) and two Tomcat (Websense TRITON Web Security and Websense RTM Client): how can I solve it?
As I say in many other threads -- for major issues like this I hope you opened a ticket with Support already.
That aside, have you tried uninstalling RTM and reinstalling it fresh?
I solved with the reinstallation of the "Websense TRITON-Web Security" service.
Glitch, thank you for our reply.
I didn't open a ticket with Websense Support, because I have a problem with the link in MyWebsense website.
For a high priority issue like this you should always call instead