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we noticed that users display name within Websense is not updating from the AD after a name change, however on another id we found the user display name has been updated within websense but the stats are being combined with the old user display name
example 1 - reports shown as one userAD id - user1 / old display name - jim blogs id - user1 / new display name - bob smithweb id - user1 / display name - jim blogs
example 2 - reports shown as one userAD id - user2 / old display name - paul ellis id - user2 / new display name - terry oliverweb id - user2 / display name - terry oliver
example 3 - from support - test shows reports are seperated (suggested opening forum or ticket)AD id - user3 / old display name - lee evans id - user3 / new display name - kevin wilsonweb id - user3 / display name - lee evans id - user3 / new display name - kevin wilson
so in example 3 we see 2 user3 entries were as in the other examples there is only one entry per id