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I'm trying to use my SurfControl until I can get the new Websense configured as we are changing hardware that Websense will be installed on. Can I do this or will I have to use the SurfControl as "Uncategorized"?
Thank you for your post. I see your post still open. If your subsription key has expired, then you must check with your account rep. If your subscription key is still active, please check the following items.
Please check the following items:
1. Make sure the Auto categorization is enabled in the SWF service settings, Categorization tab.
2. Check if the license has expired.
3. Make sure if the file "CSPConfig.ini" is under WINDOWS folder.