Cannot start TMG firewall service after plugin install

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tdv posted on 3 Aug 2012 2:35 PM

Hello, I am upgrading from a 2003 server machine with ISA server 2006 and websense 7.5 to a new 2008 server with Forefront TMG 2010 and websense 7.7.

I have TMG running and Websense installed. The problem comes after installing the TMG plugin.

When I try to start the Firewall service I get an error an this is logged onto the system events:

Forefront TMG failed to load Web Filter DLL D:\Microsoft Forefront Threat Management Gateway\\Websense-ISA.dll.

This is happening with a clean websense installation, no policy migration has been done yet and I can't seem to find the issue posted on the forums.

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Answered (Verified) Verified Answer

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Verified by tdv

We had to open a case with support because of this.

The answer is that Websense and TMG cannot be installed on the same box. You will need two separate servers for each software.

I will update this question as solved!

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85 Posts
Suggested by egroover

I could be wrong, but I believe the only component that Websense supports running on TMG is the ISAPI Plugin...If there are any other Websense components installed you'll get issues ??

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Suggested by windler

having the same problem with websense 7.7.3

and also afer the plug-ins installed I got

"Web Security could not be launched."

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Not Ranked
4 Posts
Verified by tdv

We had to open a case with support because of this.

The answer is that Websense and TMG cannot be installed on the same box. You will need two separate servers for each software.

I will update this question as solved!

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