Event ID's cannot be found, EIM Server

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Top 50 Contributor
46 Posts
TimoG posted on 23 Mar 2010 6:38 AM

Hi All

In the Windows Event Logs whenever WS71 logs an event the actual event description is prefixed with this text.  

"The description for Event ID XXXX from source Websense EIM Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

This txt is only in events that come from the Websense EIM Server as the source.   The other WS Service sources like Websense LogServer, Websense User Service work fine.  

Any tips on how to get these descriptions registered properly?

Thx!

Tim

 

Heres the entire event for ref.

Log Name:      Application

Source:        Websense EIM Server

Date:          3/20/2010 9:44:33 PM

Event ID:      4096

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:     websense-01.mydomain.local

Description:

The description for Event ID 4096 from source Websense EIM Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

 0x1468000: Websense Master Database version 03526 dated 2010-3-19 is up to date.

 

All Replies

Top 25 Contributor
246 Posts
Moderator

What websense version are you using? Is it standalone or integrated with other product?

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Top 50 Contributor
46 Posts

Hi Kate

Its WS 7.1 and its integrated with a Cisco ASA.

Thx!

 

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Not Ranked
1 Posts

this is why i love websense, two years later and still no answer... Having the same problem..

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