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Hi all,
I have isa server 2004 with surf control web filter version 5.5 SP3 and regular I got this message " The connection between the SurfControl Web Filter and the ISA server has been lost".
Does anyone know the reson why the connection lost?
Thanks!
Hi there,
You can check if the network connection between ISA and Web filter is ok.
Please check if there is a firewall or other device between ISA and Web filter.
Regards,
Taylor
Hi Taylor,
The connection between ISA and Web filter is ok.
Practically web filter works but sometimes this alert appears and I must restart services.
Here I found that the problem is fixed with Service Pack 3
http://downloads.surfcontrol.com/business/web/swf_5.5/sp3/Readme.html
but it's not working in my site.
Hi Bopego,
Is the Web filter working fine when you saw the message ?
Hi,
I was out of office and couldn't check your post
When the message appears SC WebFilter doesn't work and I have to restart it.
There is a period when it is working stable but it is not possible for me to understand the reason for this crash. It is independent from the load of ISA Server.
You can apply this hotfix and let me know how it works:
3548 : About Hotfix 4 for SurfControl Web Filter v5-5 SP3
http://www.websense.com/support/article/t-kbarticle/About-Hotfix-4-for-SurfControl-Web-Filter-v5-5-SP3
