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I just ran into this issue when attempting to log in to my Logging Server. I have read the following article:
4361: v7: Policy Server error logging on to Websense Manager
Unfortunately, I am not a Linux expert. I know that ./WensenseAdmin stop will stop all the Websense Services. However, this article requires that certain services are stopped in a particular order.
So, how do I start/stop Websense services individually??
Also, how do I start/stop ApacheTomcatWebsense and Apache2Websense services individually??
The article calIs for deleting some files. looked in the /opt/Websense/bin/ folder and I didnt see any files the with a .exe.p12 extension. .
Thanks for any help!!
1. To start/stop ApacheTomcatWebsense and Apache2Websense services, you can run:
service ApacheTomcatWebsense stop/startservice Apache2Websense stop/start
2. We do have .12 files in /opt/Websense/bin folder, please double check it.
3. When you run ./WensenseAdmin stop, it will follow the particular order. No worry about this. :)
Thanks for the post. Do I run this on my Windows Logging server or on the Linux Server that is running all the Websense Services? I am unclear about that. So, do I delete the files from the Windows or Linux Server or both??
Also, I know my Windows Logging server has ApacheTomcatWebsense & Apache2Websense. Does the Linux server has these services too? I know it runs Tomcat.
ApacheTomcatWebsense & Apache2Websense come with Websense Manager component. You should delete .p12 files on Linux server where you installed policy server. But you also need to stop/start ApacheTomcatWebsense & Apache2Websense services on your windows server.