Choose from several options for complete web, email and data security.
Evaluate Websense products by watching demos and installing evaluation software.
Learn how Websense solutions help keep our customer safe, secure and productive
Get information on product updates, support resources and more.
Get the most out of support in five simple steps.
Find tools and assets to help sell Websense solutions.
Come work for the global leader in unified information security.
I have a user that we've given access to logmein.com, which he uses to remote control into other machines. This has been working for a reasonable period of time (over several months). He now no longer can assess these remote machines. Nothing on the network has changed and I've verified with our firewall team that nothing was being blocked by his IP address. Through a series of tests, I was able to narrow down that Websense was blocking him from remoting into these machines. When i turn off logging and use testlogserver to troubleshoot, I'm not seeing anything blocked. The user can log into the website, but when he tries to connect to a remote machine (via a web browser) he gets a page cannot be displayed message. The traffic is going through through port 443. I've tried to whitelist known IPs for logmein, but as previously stated, he has no problem getting on the site, just connecting to the remote machiens.
We're running Websense Web Filter (Triton) 7.1 standalone on a Windows 2003 server, with MS SQL 2005 on the backend.